Cancellation policy
SEASON34 Purchase Options & Cancellation Policy
Last Updated: August 25, 2025
Some products may be offered as subscriptions or pre-orders. This policy explains how you can manage, change, or cancel these purchases.
1. Subscriptions
- When you purchase a subscription, you’ll receive repeat deliveries based on the frequency and duration you select.
- Your payment method will be stored securely and automatically charged for each delivery unless you cancel.
- Some subscriptions may auto-renew at the end of their term. If you don’t want your subscription to renew, you must cancel in advance.
- You can cancel or update your subscription anytime by using the link in your order confirmation email or by contacting us at hello@season34.com.
- Refunds for subscription orders will be reviewed on case-to-case basis.
2. Pre-Orders
- A pre-order allows you to purchase an item that is not yet in stock or soon-to-be-released.
- Depending on the product, we may charge your payment method at checkout, collect a deposit, or store your payment method and charge it once the product is available.
- You may cancel a pre-order anytime before it ships. Once fulfilled, it is treated like a standard order.
3. Questions & Support
For help managing your subscription or pre-order, contact us:
SEASON34 LLC
Attn: Consumer Resources
1430 S Dixie Hwy Ste 105 #1094
Coral Gables, FL 33146
Phone: (877) 34-HELLOMENO or (877) 344-3556
Email: hello@season34.com
